How to address language barriers in your communication plan?

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Identifying Language Barriers When creating a family emergency communication plan, it’s essential to consider the language proficiency of all family members. If there are non-English speakers, use simple, clear language and avoid slang or technical terms. For example, use a universal emergency phrase like “I’m going to the meeting point” instead of “Let’s get out of here quickly.” This helps ensure that everyone understands the plan.
Using Translation Resources Consider using translation resources like the International Emergency Telephone Number, 112 or 911, which can be accessed in many countries and languages. This can be especially helpful for family members who may not speak the primary language of the emergency response team. Additionally, use multilingual translation apps on smartphones or carry a translation dictionary in a go-bag.
Effective Communication During Drills During family emergency drills, designate a bilingual family member to act as a translator or interpreter. This person can help facilitate communication between family members who may not speak the same language. For example, if a family member needs to report a hazard or injury, the bilingual translator can help relay the message to other family members and ensure everyone understands the situation.