Quick Answer
In a crisis, use a mix of voice calls, SMS, and social media to communicate with friends, and prioritize pre-designated emergency contact numbers and group messaging apps for quick information exchange. Be aware of internet connectivity and battery life limitations. Establish a pre-agreed communication protocol to avoid misinformation.
Preparing for Crisis Communication
Before a crisis strikes, establish a communication plan with your friends. Designate a primary and backup contact person, and ensure both have a reliable communication means, such as a separate phone or a portable two-way radio. Also, choose a group messaging app that allows for file sharing and location tracking, like WhatsApp or Signal, and make sure all friends have the app installed and know how to use it.
During Crisis Communication
In the event of a crisis, use voice calls for immediate, emergency situations, as they provide the best chance for real-time communication. For non-emergency situations, use SMS or group messaging apps, as they are more efficient and can handle a higher volume of messages. When communicating, keep messages concise and focused on essential information. Establish a protocol for verifying the authenticity of messages and avoid spreading rumors. Use pre-designated emergency contact numbers, such as a designated meeting point or a safe house, to facilitate quick reunification.
Crisis Communication Safety
Be mindful of internet connectivity and battery life limitations during a crisis. Use data-saving features and minimize the use of data-intensive apps to prolong battery life. Also, be cautious of internet scams and phishing attempts, which may spread false information or compromise personal safety. Use end-to-end encryption and secure messaging apps to protect sensitive information. Finally, establish a communication blackout period, if necessary, to avoid overloading communication networks and prevent information overload.
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